Measure the impact of workplace change, before and after. Office moves, redesigns and new ways of working go better when you understand people's needs at every stage.
Accordo helps you run a baseline before the change, check in during the transition and evaluate the new workplace afterwards, with the same core questions throughout.
A workplace change survey gathers employee feedback at each stage of a change: a baseline before it starts, check-ins during the transition and a post-occupancy evaluation (POE) once people have settled in. Comparing the stages shows what the change improved, what it made worse and what still needs attention.
When to run one:
Before the change: capture a baseline of how people work and what they need from the new workplace.
During the transition: check that people feel informed and supported, and catch problems early.
After people have settled in: run a post-occupancy evaluation, often a few months after the move.
After a policy change: measure the effect of new office days, desk sharing or booking rules.
Use these as a starting point. In Accordo you can build your survey from a template or the question library, then edit, remove or add your own questions. Tip: ask the same core questions before and after the change so you can compare results directly.
How satisfied are you with your current workplace?
What works well in your current workplace that you would want to keep?
What concerns, if any, do you have about the change?
Use a consistent set of measures at each stage so you can show the effect of the change. Segment results by team, floor or location to see where people need more support.
Compare satisfaction and how well the workplace supports work before and after the change, using the same core questions.
Break results down by team, floor or location to find specific issues with design, facilities or new ways of working.
Track how informed and supported people feel during the transition, so you can adjust communication while the change is happening.
Build a baseline survey from a template or the question library, then reuse the core questions for the check-in and post-occupancy surveys.
Choose anonymous or identifiable responses, turn on automatic translation, then share by link, email, Slack or Microsoft Teams.
Compare results before, during and after the change, look at differences between groups, and use AI-generated summaries to understand open-text feedback.
Fix what isn't working, then share the before-and-after results with stakeholders and the people who took part.
Reduce the risk of a move or redesign by understanding needs up front, spotting problems during the transition and showing leadership the outcome.
Run pre- and post-occupancy studies for several clients from one workspace. Brand each survey for the client, reuse your own question sets, and import supported historical survey exports for earlier baselines.
A survey is only as good as its design and the people who answer it. Keep these in mind:
Keep core questions the same: before-and-after comparisons only work if the questions match.
Give people time to settle: a post-occupancy survey run too soon mostly measures the disruption of moving.
Who responds matters: check that each team and location is represented at every stage before comparing results.
Check sensitive wording in other languages: automatic translation makes surveys more inclusive, but have a fluent speaker review anything sensitive.
AI summaries support your judgement: use them to find themes in open-text answers quickly, then read the comments behind the themes that matter.
A post-occupancy evaluation asks people how well a new or changed workplace works for them once they have settled in. It shows whether the project met its goals and what needs adjusting.
Once people have had time to settle into the new workplace, often a few months after the move. Running it too early mostly measures the disruption of moving.
It is strongly recommended. Without a baseline you can describe the new workplace, but you can't show what changed.
Yes. Use the same core questions at each stage and Accordo lets you compare results across surveys and between groups.
Yes. Accordo supports multiple client organisations in one workspace, with client branding and access permissions.
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