See how well your workplace supports the way people work. Booking data and occupancy figures show how your space is used. Employee feedback shows why, and whether it works for the people using it.
Accordo helps you ask the right questions about desks, meeting rooms and collaboration spaces, so your space decisions rest on the full picture.
A space effectiveness survey asks employees how well different spaces support the work they do there: focused work, collaboration, calls and meetings. On its own, utilisation data can tell you a room is empty; feedback tells you whether it is the wrong size, too noisy or poorly equipped. Together they show what to keep, change or remove.
When to run one:
Before reducing or consolidating space: understand which spaces people rely on before you cut or combine them.
Before a redesign or refit: find out what each type of space needs to support.
After introducing new spaces: check how new layouts, focus areas or collaboration zones are working.
Once a year: review how well your space portfolio matches the way people work.
Use these as a starting point. In Accordo you can build your survey from a template or the question library, then edit, remove or add your own questions. Tip: ask about the specific spaces people use, and compare answers by building or floor.
How well does the workplace support focused, individual work?
How well does it support collaboration with your team?
Where do you go to make calls or join video meetings, and how well does it work?
Ask about each type of space consistently so you can compare areas and see the effect of changes. Read results alongside your booking and occupancy figures, and repeat the survey after any significant change to the space.
Rate how well desks, focus areas, meeting rooms and collaboration zones support the tasks people use them for.
Pinpoint issues such as noise, availability, equipment or comfort, and compare floors and buildings to see where they are concentrated.
Combine what people tell you with booking data and occupancy figures. A busy space people rate poorly, or a quiet one they rate highly, points to where to act.
Build your survey from a workplace-focused template or the question library, and use conditional logic so people only rate the spaces they use.
Choose anonymous or identifiable responses, turn on automatic translation, then share by link, email, Slack or Microsoft Teams.
Compare buildings, floors and teams, follow participation as it comes in, and use AI-generated summaries to understand open-text feedback.
Prioritise changes with your usage data, make them, then run the same core questions again to see whether they worked.
Find out which spaces work, which don't and why, so you can make the case for changes to layout, space mix or investment with evidence from the people who use it.
Add employee feedback to your clients' space assessments. Run branded surveys for several clients from one workspace, reuse your own question sets, and compare results across sites.
A survey is only as good as its design and the people who answer it. Keep these in mind:
Survey feedback is one part of the picture: read it alongside booking data and occupancy figures. Each explains something the others can't.
Ask about real experience: questions about spaces people actually use give more reliable answers than general opinions about the office.
Who responds matters: check participation by floor and building before comparing areas.
AI summaries support your judgement: use them to find themes in open-text answers quickly, then read the comments behind the themes that matter.
Compare like with like: keep questions consistent across surveys and sites so comparisons are fair.
Occupancy sensors and booking systems show how often space is used. A survey shows how well it works for people and why they use it, or don't. The two are most useful together.
No. People's estimates of how they use space are less precise than measured data. Use the survey to explain and add to your usage data, not to replace it.
Focus on the space types people use most and any you are planning to change, such as desks, focus rooms, meeting rooms and collaboration areas.
Yes. Accordo lets you compare groups such as buildings, floors and teams, so you can see where issues are concentrated.
Once a year is common, plus a short survey before and after any significant change to the space.
Find out how cleaning, catering, reception and workplace support services are performing.
How to measure office space effectiveness: use a mixed-methods approach that combines occupancy and booking data, short targeted surveys, structured observation and a few clear succ...
Build your survey on the free plan, share it in minutes and see results as they come in.
