What is Space Right-sizing?

Space right-sizing is the process of aligning the amount and type of workplace space with how people actually work, so organisations provide the right number of desks, meeting rooms and collaboration areas for current and expected demand. It balances occupancy, cost and employee needs rather than simply cutting or expanding space arbitrarily.

Space right-sizing uses evidence—occupancy data (desk bookings, sensor counts, badge swipes), employee feedback and business plans—to determine the appropriate quantity and mix of workplace spaces. The goal is to match space provision to real patterns of use (including hybrid and flexible working), support different work activities (focus, collaboration, meetings) and account for seasonal or project-driven changes. Right-sizing considers utilisation rates, peak vs average demand, density targets, and how space contributes to experience and business outcomes.

Usage example

After three months of pulse surveys and desk booking analysis showed average weekday utilisation at 55% with frequent meeting-room shortages, the workplace team used those findings to reduce fixed desks by 25%, add flexible touchdown zones and reconfigure underused private offices into more small huddle spaces.

Practical application

Why it matters: Right-sizing helps organisations reduce unnecessary real-estate cost, improve space efficiency and create environments that better support how people actually work. Practical benefits include lower rent and facilities costs, improved employee experience (fewer empty desks and overcrowded rooms), better sustainability through reduced energy use, and clearer business cases for workplace investment. To do it well you need reliable usage data, representative employee feedback, and a plan for change that considers culture, hybrid policies and transition impacts.

FAQ

How is right-sizing different from downsizing?

Downsizing implies simply reducing total square footage or headcount. Right-sizing is about adjusting the type and amount of space to meet actual work patterns and business needs—this can mean reducing, redistributing or repurposing space, not just cutting it.

What data do I need to decide if we should right-size our office?

Combine quantitative data (desk-booking logs, occupancy sensors, access swipes, meeting-room bookings) with qualitative input (employee surveys, focus groups) and business forecasts (hiring plans, project timelines). Together these show who uses space, when, for what purpose, and how that matches organisational needs.

Is there an ideal utilisation rate we should target?

There’s no one-size-fits-all target—acceptable utilisation depends on your organisation’s hybrid policy, desired employee experience and type of work. Typical average desk utilisation targets for flexible workplaces range from 50–70%, but decisions should be based on your goals (e.g., higher collaboration vs. guaranteed individual desks) and validated by staff feedback.